We’re hiring at our location in Doha
Call Center Representative - Banking
Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include:
- Handling inbound and outbound calls related to banking inquiries and services.
- Providing accurate information and solutions to customer queries.
- Maintaining customer records by updating account information.
- Resolving customer complaints efficiently and effectively.
- Collaborating with team members to improve customer service processes.
- Adhering to all company policies and procedures.
We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications:
- Previous experience in a call center or customer service role, preferably in the banking industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work under pressure and handle challenging situations calmly.
- Proficiency in using computer systems and software applications.
- Fluency in English; knowledge of Arabic is a plus.
ECCO Gulf Majorel Qatar offers a dynamic work environment with opportunities for career advancement. Our comprehensive benefits package includes:
- Competitive salary and performance-based incentives.
- Comprehensive health insurance coverage.
- Paid time off and holiday benefits.
- Continuous training and professional development opportunities.
- Supportive and collaborative team culture.
- Employee wellness programs.
Join us and be part of a team that values excellence and customer satisfaction.
A big team is looking forward to you. Apply here!
ECCO Gulf Majorel Qatar | Human Resources | Kharla Baliar
You want to learn more about us?
Visit us on Eccogulf.
