Job Description
Key Responsibilities:
- · Develop, maintain, and automate daily, weekly, and monthly MIS reports related to operations, fraud incidents, productivity, and performance KPIs.
- · Design and manage dashboards for senior management using Excel, Power BI, Tableau, or similar reporting tools.
- · Analyze fraud-related data to identify trends, anomalies, and high-risk patterns and provide actionable insights for Fraud and Operations teams.
- · Perform data cleansing, validation, and reconciliation to ensure data accuracy and integrity across all systems and reports.
- · Maintain centralized databases and reporting repositories in compliance with data governance and banking security standards.
- · Collaborate with Fraud, Risk, Operations, and IT teams to translate business requirements into analytical reporting solutions.
- · Conduct root-cause analysis for operational deviations, fraud spikes, or KPI underperformance and provide recommendations.
- · Generate ad-hoc analytical reports and management presentations as required by business leadership.
- · Monitor data flows from multiple systems and proactively resolve data mismatches or reporting gaps.
- · Ensure confidentiality, accuracy, and compliance with internal policies and regulatory requirements when handling banking data.
- · Support internal and external audits by providing accurate reports and validating reported figures.
