We’re hiring at our location in Doha

ERP Support Specialists

Job Summary

We are seeking a proactive and detail-oriented SAP Support Consultant to provide technical support, troubleshoot SAP-related issues, and assist in integrating SAP systems with Microsoft tools such as Power Apps and Power BI. The ideal candidate will ensure smooth system operations, support end-users, and contribute to continuous system improvements.

Key Responsibilities

1. SAP Support & Troubleshooting

  • Provide day-to-day support for SAP systems and resolve technical and functional issues.
  • Analyze, diagnose, and troubleshoot system errors in a timely manner.
  • Monitor system performance and ensure optimal functionality.
  • Escalate complex issues to relevant teams when necessary.

2. User Support & Training

  • Assist end-users with SAP-related queries and system usage.
  • Conduct basic user training sessions and prepare user guides/documentation.
  • Ensure high levels of user satisfaction through effective communication and support.

3. Microsoft Suite Integration

  • Support integration of SAP systems with Microsoft tools such as Power Apps and Power BI.
  • Assist in building dashboards, reports, and automation workflows.
  • Collaborate with business teams to improve reporting and data visualization.

4. Process Improvement

  • Identify opportunities to enhance system efficiency and user experience.
  • Participate in system upgrades, patches, and enhancements.
  • Maintain documentation for system configurations and processes.

Qualifications & Requirements

  • Education: Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Experience: 2–5 years of hands-on experience in SAP support or a similar role.
  • Technical Skills:
    • Strong knowledge of SAP modules and support processes.
    • Basic understanding of Microsoft tools (Power Apps, Power BI, Excel, etc.).
    • Familiarity with system integration concepts.
  • Certifications (Preferred):
    • ITIL Foundation Certification.
    • SAP Certified Associate – Support Consultant.
Apply now

A big team is looking forward to you. Apply here!

ECCO Gulf Majorel Qatar | Human Resources | Hassan Rashid


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